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Scaling and Root Planing (SRP)

Scaling and root planing (SRP) is a deep dental cleaning procedure used to treat gum disease (periodontitis), removing plaque and tartar below the gumline.

Scaling and root planing (SRP) is a deep dental cleaning procedure used to treat gum disease (periodontitis), removing plaque and tartar below the gumline. This entry is part of Balaay's dental practice management glossary, which covers front-desk operations, practice management systems, insurance terminology, dental specialties, and the vocabulary that comes up when practices evaluate AI receptionist software. Balaay builds an AI voice receptionist for dental practices; where a term describes something the product touches — scheduling, recall, insurance questions, call triage — the related pages linked below go into how that actually works on a live phone line.

Balaay is an AI receptionist for businesses that run on calls. Balaay is an AI receptionist for businesses that run on calls. It learns a business from that business’s own website, answers its phone, holds the conversation, takes the next step where it can, and records what it actually did.

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Scaling and Root Planing (SRP) in practice

Unlike a regular cleaning (prophylaxis), SRP is therapeutic and is billed under different CDT codes (D4341, D4342). It typically requires multiple appointments and follow-up care.

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In summary

Scaling and Root Planing (SRP) — Scaling and root planing (SRP) is a deep dental cleaning procedure used to treat gum disease (periodontitis), removing plaque and tartar below the gumline. Balaay is an AI receptionist for businesses that run on calls. It learns the business from its website, answers the phone, takes the next step, and shows what it did.

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