Balaay

Your customers call. Balaay gets it done.

Paste your website and talk to an AI receptionist built from your own business. Balaay learns your services and hours, answers your customers, handles the conversation and completes the next step — then shows you what it did. Keep the number your customers already know.

Balaay is an AI receptionist for businesses that run on calls. Paste your website and Balaay reads it — your services, your opening hours, the questions your customers ask — then builds a receptionist you can talk to before you create an account. It answers, holds a real conversation, takes the next step, and records what it actually did rather than claiming success. Your customers keep calling the number they already have: you choose whether Balaay answers everything, only the calls you miss, or nothing at all. Home services, dental, beauty and wellness, legal, property and veterinary have purpose-built configurations, and any other service business can build a receptionist from its own website without waiting for us to add a category.

Balaay is an AI voice receptionist for businesses that run on calls. It learns a business from its own website, answers its customers, handles the conversation, takes the next step, and records what it actually did.

Built for businesses that run on calls. Home services, dental, beauty and wellness, legal, property and veterinary have purpose-built configurations — and any other service business can build a receptionist from its own website. AI receptionist from $29/mo with 250 voice minutes included. Growth is $79/mo for 1,000 minutes. 30 days free, no card, no mandatory setup fee. Month-to-month, cancel any time. Each plan includes a monthly voice-minute allowance; minutes beyond it are charged per minute at the rate on your plan. No mandatory setup fee. See pricing →
Where Balaay is today. Balaay has no customers yet. There are no case studies, no testimonials and no results to report, and nothing on this site claims otherwise — the proof registry is empty and a build gate fails on any sentence that implies it is not. Judge the product by calling the demo line, not by evidence that does not exist.

What Balaay does

Common questions

Can I try Balaay before signing up?

Yes. Paste your website, talk to the receptionist it builds, and only create an account if you want to keep it. No card, no email, no sales call first.

Can I keep my existing phone number?

Yes. Your customers keep calling the number they already have. You forward that line to Balaay and choose whether Balaay answers everything, only the calls you miss, or nothing.

How does Balaay learn my business?

It reads your website — your services, opening hours, the questions you get asked, your address and phone. Anything your site does not say, Balaay does not claim to know.

What if my website is thin or out of date?

You can correct and add anything before going live. If a page is too thin to build a receptionist from, Balaay says so rather than guessing.

Can I edit what it learned?

Yes, at any time. What Balaay knows is a set of fields you own, not a black box.

Can Balaay book customers in?

Yes. Balaay checks its own schedule, creates the booking and records whether the confirmation went out. Bookings live in Balaay and your team works with them there — Balaay does not place them in other software today.

What happens if Balaay does not know something?

It says so and offers to have a person follow up, rather than inventing an answer. That behaviour is enforced in the product, not left to the model.

Can Balaay transfer a call to a person?

Yes, when a caller asks for one or the situation needs one.

Does it work after hours?

Yes. Out of hours is when most calls go unanswered, which is the point.

What if my industry is not listed?

Paste your website anyway. Balaay builds from what your site says and does not need a configuration for your trade to already exist.

Related pages

Explore Balaay

Hear it answer before you decide anything

Paste your website and the receptionist you talk to is built from your own business.

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In summary

Your customers call. Balaay gets it done. — Paste your website and talk to an AI receptionist built from your own business. Balaay learns your services and hours, answers your customers, handles the conversation and completes the next step — then shows you what it did. Keep the number your customers already know. Balaay is an AI receptionist that learns a business from its own website and completes the next step on a call, rather than taking a message.

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