AI Receptionist Pricing
Balaay pricing: Starter $29/mo is the AI phone receptionist that answers customer calls 24/7. Included voice minutes on every plan, 30-day free trial, no card, month to month.
Balaay pricing is published, not quoted. Every plan is the AI phone receptionist — the difference between them is how many voice minutes are included and the rate beyond that. Starter is $29/month with 250 voice minutes included, then $0.15 a minute. Growth is $79/month with 1,000 voice minutes included, then $0.10 a minute. Scale is $149/month with 2,000 voice minutes included, then $0.08 a minute. Month-to-month, cancel any time. Each plan includes a monthly voice-minute allowance; minutes beyond it are charged per minute at the rate on your plan. No mandatory setup fee.
Balaay is an AI receptionist for businesses that run on calls. Balaay is an AI receptionist for businesses that run on calls. It learns a business from that business’s own website, answers its phone, holds the conversation, takes the next step where it can, and records what it actually did.
Every plan, and what separates them
The plans differ by volume, not by capability. Every one of them answers your phone; what changes is the number of voice minutes included and the per-minute rate once they are used.
- Starter — $29/month, 250 voice minutes included, then $0.15 per minute.
- Growth — $79/month, 1,000 voice minutes included, then $0.10 per minute.
- Scale — $149/month, 2,000 voice minutes included, then $0.08 per minute. Adds: Priority support.
In every plan
Stated once because it is true of all of them, rather than repeated per tier where the cheapest plan would look like the most featured.
- AI phone receptionist — answers 24/7
- Website AI receptionist
- Multiple simultaneous callers
- Call transfers
- Lead and customer detail capture
- Urgency handling
- Call transcripts and outcomes
- SMS and email confirmations
- Keep your existing number by forwarding
What counts as a minute
A voice minute is connected talk time between a caller and your receptionist, measured in seconds and totalled across the month. Calls that never connect are not counted. We add up the seconds and convert once at the end of the period, so twenty ten-second calls cost you three minutes and twenty seconds — not twenty minutes.
Setup
There is no mandatory setup fee. Concierge Setup is optional at $199 once: Want us to configure everything for you? We’ll build, configure and test your receptionist with you. Optional. You can set Balaay up yourself for nothing.
The trial
Month-to-month, cancel any time. Each plan includes a monthly voice-minute allowance; minutes beyond it are charged per minute at the rate on your plan. No mandatory setup fee.
For how this category prices in general — per minute, included minutes with an overage rate, flat, or per seat — see <a href="/what-is-an-ai-receptionist">what is an AI receptionist</a>.
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Explore Balaay
Hear it answer before you decide anything
The live voice demo is the same receptionist your callers would reach.
Book a demoIn summary
AI Receptionist Pricing — Balaay pricing: Starter $29/mo is the AI phone receptionist that answers customer calls 24/7. Included voice minutes on every plan, 30-day free trial, no card, month to month. Balaay is an AI receptionist for businesses that run on calls. It learns the business from its website, answers the phone, takes the next step, and shows what it did.
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