Balaay

Corrections log

Every correction made to published Balaay research, with the original statement, the correction, and why it changed. Appended to, never rewritten.

Every correction to published Balaay research, with the original statement, the correction, and the reason. Appended to, never rewritten. Three entries so far, two of which correct Balaay’s own earlier research rather than a competitor fact.

Balaay is an AI receptionist for businesses that run on calls. Balaay is an AI receptionist for businesses that run on calls. It learns a business from that business’s own website, answers its phone, holds the conversation, takes the next step where it can, and records what it actually did.

Built for businesses that run on calls. Home services, dental, beauty and wellness, legal, property and veterinary have purpose-built configurations — and any other service business can build a receptionist from its own website. AI receptionist from $29/mo with 250 voice minutes included. Growth is $79/mo for 1,000 minutes. 30 days free, no card, no mandatory setup fee. Month-to-month, cancel any time. Each plan includes a monthly voice-minute allowance; minutes beyond it are charged per minute at the rate on your plan. No mandatory setup fee. See pricing →

Every correction to published Balaay research, with the original statement, the correction and the reason it changed. Appended to, never rewritten — a research record whose past can be edited is not a record.

C-001 — 2026-08-19 — Competitor pricing — Dentina

Originally published. Dentina pricing recorded as NOT PUBLICLY DISCLOSED (tier names only). Source: Prompt 1C competitive sweep, docs/COMPETITIVE_INTELLIGENCE.md §H.

Corrected to. Dentina publishes pricing on its own site: Standard Inbound from $299/mo billed annually per location, Premium from $399/mo, outbound priced separately. Read directly from dentina.ai.

Why. The Prompt 1C environment blocked outbound page fetches, so no vendor pricing page could be opened and the figure was recorded as unavailable. This session had working primary-source access and read the page directly. Access changed; the finding changed with it.

C-003 — 2026-08-19 — Scenario spec — expected outcomes for Balaay (S06, S11, S12, S13, S36)

Originally published. Five scenarios recorded Balaay’s expected outcome as HANDOFF or COMPLETED_UNVERIFIED, on the basis that patient lookup, rescheduling, cancellation and real-availability reads were not implemented.

Corrected to. All four capabilities are shipped and test-covered on this branch (capabilities.mjs: existing-patient-lookup, reschedule-appointment, cancel-appointment, real-availability, plus availability-recheck-on-commit, booking-idempotency and scheduling-audit-trail). Expected outcomes corrected to COMPLETED.

Why. The spec was drafted against a capability registry from a different branch, where those tools did not exist. The product was ahead of the spec. Left uncorrected, the regression suite would have asserted that Balaay hands off work it actually completes, and the published spec would have understated the product — a benchmark misdescribing its own publisher in the flattering direction would be no better than one overstating it.

C-002 — 2026-08-19 — Research access status

Originally published. WebFetch is blocked for every external domain by organization egress policy. Source: Prompt 1C commit message and §B.

Corrected to. Direct primary-source fetching works. Verified against arini.ai, dentina.ai, getweave.com, tensorlinks.com and getviva.ai in this session. Two fetches returned empty for site-specific reasons, not policy.

Why. The brief instructed checking rather than assuming the limitation persisted. It had changed.

Methodology changelog

Version 1.0 — 2026-08-19

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In summary

Corrections log — Every correction made to published Balaay research, with the original statement, the correction, and why it changed. Appended to, never rewritten. Balaay is an AI receptionist for businesses that run on calls. It learns the business from its website, answers the phone, takes the next step, and shows what it did.

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