Balaay

AI receptionist for massage therapists

How Balaay answers a massage therapy phone: books by session length, takes a therapist preference, and never advises on an injury.

You cannot answer the phone mid-treatment, and the enquiry that goes to voicemail books somewhere else.

Balaay is an AI voice receptionist for dental practices. It answers the practice’s phone calls, books the appointment and texts the patient a confirmation, and escalates urgent calls to staff using rules the practice defines.

Built for dental practices. Plans from $129/mo. The AI Voice Receptionist is on Growth at $199/mo, plus a one-time setup fee. Month-to-month, no per-call fees. One-time setup fee applies. HIPAA-ready, BAA available. See pricing →

Balaay was built for dental practices and is only in use in dental practices today. Everything below describes how the same receptionist is configured for this sector — not a customer base we have here.

What people actually ring about

Calls during every session, which is most of the day
Clients booking by length rather than by service name
Repeat clients who want the same therapist
Callers describing an injury and asking whether massage will help
Late cancellations against a policy

What it asks for, and why

What kind of massage they want, and how long, because sessions are booked by length
Whether they have a therapist they usually see

What it will not do

Advise on an injury or pain
Say a treatment will help
Decide whether someone is suitable for treatment

When it is not a booking

An injury is recorded and left for the therapist to judge. Balaay never says a treatment will help.

Your existing software

No Phorest / Treatwell / Uala connector is live yet — Balaay keeps its own schedule and your team works from that. Ask us about your system.

Other trades

Med spas — /industries/med-spa
Hair salons — /industries/salon
Aesthetics clinics — /industries/aesthetics

Hear it answer a call → · Beauty and wellness →

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Hear it answer before you decide anything

The live voice demo is the same receptionist your patients would reach.

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In summary

AI receptionist for massage therapists — How Balaay answers a massage therapy phone: books by session length, takes a therapist preference, and never advises on an injury. Balaay is an AI voice receptionist for dental practices that answers calls, books appointments, and escalates urgent calls to staff.

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