Balaay

Stop losing patients to missed calls

A patient who reaches voicemail rings the next practice. This page explains what a missed call actually costs a dental practice — without the invented statistics this category is full of — and what changes when every call is answered.

A patient who reaches voicemail usually rings the next practice on the list. That is the whole mechanism, and it does not need a fabricated statistic to be persuasive. What we can say precisely is what changes: every call is answered, the caller’s details and request are captured, and nothing depends on someone finding time to work through a callback list. AI receptionist from $29/mo with 250 voice minutes included. Growth is $79/mo for 1,000 minutes. 30 days free, no card, no mandatory setup fee.

Balaay is an AI receptionist for businesses that run on calls. Balaay is an AI receptionist for businesses that run on calls. It learns a business from that business’s own website, answers its phone, holds the conversation, takes the next step where it can, and records what it actually did.

Built for dental practices. Dental is the deployed vertical of AI receptionist for businesses that run on calls — the same receptionist, configured for a practice. AI receptionist from $29/mo with 250 voice minutes included. Growth is $79/mo for 1,000 minutes. 30 days free, no card, no mandatory setup fee. Month-to-month, cancel any time. Each plan includes a monthly voice-minute allowance; minutes beyond it are charged per minute at the rate on your plan. No mandatory setup fee. HIPAA-ready, BAA available. See pricing →

What we will not tell you

We are not going to quote you a percentage of callers who never call back. That figure circulates widely in this category with no traceable source, and we removed every unsourced statistic from this site rather than repeat them.
We are not going to put a dollar figure on your missed calls. We do not have your numbers, and an invented one is worse than none.

What is actually true, and enough

A patient who reaches voicemail can ring the next practice in the same minute, at no cost to them.
A voicemail is not a booking. It is a task for someone who is already busy, and it competes with the patient standing at the desk.
The calls most likely to go unanswered arrive when you are busiest — which are also the calls from people trying hardest to reach you.

What changes

Every call is answered, including nights, weekends and holidays.
The caller’s name, number and reason for calling are captured on every call.
The appointment request is taken during the call and confirmed with the patient by text.
Nothing depends on someone finding time to work through a callback list.

Try it rather than read about it

The fastest way to judge whether this handles your practice’s calls is to make one. The live voice receptionist on this site is the same one a patient would reach.

Talk to Balaay now → · See pricing → · Check your PMS →

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Hear it answer before you decide anything

The live voice demo is the same receptionist your callers would reach.

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In summary

Stop losing patients to missed calls — A patient who reaches voicemail rings the next practice. This page explains what a missed call actually costs a dental practice — without the invented statistics this category is full of — and what changes when every call is answered. Balaay is an AI receptionist for businesses that run on calls. It learns the business from its website, answers the phone, takes the next step, and shows what it did.

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