Balaay

AI receptionist for hair salons

How Balaay answers a salon phone: takes the service and the stylist, books the right length of appointment, and states the cancellation policy the salon configured.

Both hands are in someone’s hair. The phone rings. Whoever answers it books a colour appointment worth more than the cut you are doing.

Balaay is an AI voice receptionist for dental practices. It answers the practice’s phone calls, books the appointment and texts the patient a confirmation, and escalates urgent calls to staff using rules the practice defines.

Built for dental practices. Plans from $129/mo. The AI Voice Receptionist is on Growth at $199/mo, plus a one-time setup fee. Month-to-month, no per-call fees. One-time setup fee applies. HIPAA-ready, BAA available. See pricing →

Balaay was built for dental practices and is only in use in dental practices today. Everything below describes how the same receptionist is configured for this sector — not a customer base we have here.

What people actually ring about

Calls during every appointment, which is all day
Clients who want a specific stylist and no one else
Colour enquiries that need a longer slot than the caller expects
Late cancellations and no-shows against a policy
Price questions on services with a range

What it asks for, and why

What they would like done, because it sets the length of the appointment
Whether they have a stylist they usually see

What it will not do

Promise a result
Quote a colour price without knowing the work
Book a stylist who is not available

Your existing software

No Phorest / Treatwell / Uala connector is live yet — Balaay keeps its own schedule and your team works from that. Ask us about your system.

Other trades

Med spas — /industries/med-spa
Aesthetics clinics — /industries/aesthetics
Massage therapists — /industries/massage

Hear it answer a call → · Beauty and wellness →

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Hear it answer before you decide anything

The live voice demo is the same receptionist your patients would reach.

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In summary

AI receptionist for hair salons — How Balaay answers a salon phone: takes the service and the stylist, books the right length of appointment, and states the cancellation policy the salon configured. Balaay is an AI voice receptionist for dental practices that answers calls, books appointments, and escalates urgent calls to staff.

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