Balaay

AI receptionist for electricians

How Balaay answers an electrician’s phone: takes the fault and the address, tells a caller not to touch sparking wiring, and never talks anyone through electrical work.

Half your calls are a socket that stopped working and half are something a customer should not be near. The phone cannot tell you which until somebody asks.

Balaay is an AI voice receptionist for dental practices. It answers the practice’s phone calls, books the appointment and texts the patient a confirmation, and escalates urgent calls to staff using rules the practice defines.

Built for dental practices. Plans from $129/mo. The AI Voice Receptionist is on Growth at $199/mo, plus a one-time setup fee. Month-to-month, no per-call fees. One-time setup fee applies. HIPAA-ready, BAA available. See pricing →

Balaay was built for dental practices and is only in use in dental practices today. Everything below describes how the same receptionist is configured for this sector — not a customer base we have here.

What people actually ring about

Total power loss, which may be the property or may be the street
Sparking or burning smells the caller is standing next to
Landlords and letting agents calling about certificates
Callers who want a price for a rewire sight unseen
Jobs that need the power off and somebody home

What it asks for, and why

The address the work is at
What is happening with the electrics
Whether the power is still on in that area, because it changes the urgency

What it treats as urgent

A burning smell
Sparking
Exposed wiring
Total power loss
Anyone getting a shock from an appliance

What it will not do

Talk anyone through electrical work
Judge whether a fault is dangerous
Quote a rewire without a survey

When it is not a booking

Sparking, burning smells, exposed wiring or a shock is a life-safety matter. The caller is told not to touch it, to isolate at the consumer unit only if it is safe to reach, and to call emergency services if there is fire or injury.

Your existing software

No Jobber / Housecall Pro / ServiceTitan connector is live yet — Balaay keeps its own schedule and your team works from that. Ask us about your system.

Other trades

Plumbers — /industries/plumbing
HVAC companies — /industries/hvac
Roofers — /industries/roofing
Locksmiths — /industries/locksmith
Pest control companies — /industries/pest-control

Hear it answer a call → · Home services →

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Hear it answer before you decide anything

The live voice demo is the same receptionist your patients would reach.

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In summary

AI receptionist for electricians — How Balaay answers an electrician’s phone: takes the fault and the address, tells a caller not to touch sparking wiring, and never talks anyone through electrical work. Balaay is an AI voice receptionist for dental practices that answers calls, books appointments, and escalates urgent calls to staff.

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