AI Receptionist for Oral Surgery
Balaay's AI receptionist is built for oral surgery practices. Triages emergencies, books extractions and implants 24/7. From $29/mo — Growth $79/mo for 1,000 minutes.
Balaay is configured around how a oral surgery practice actually answers its phone: the procedures you offer, the questions callers ask before booking, the information you need captured up front, and your own rules for which calls have to reach a human immediately. It answers those calls around the clock and books the appointment and confirms it with the patient. AI receptionist from $29/mo with 250 voice minutes included. Growth is $79/mo for 1,000 minutes. 30 days free, no card, no mandatory setup fee.
Balaay is an AI receptionist for businesses that run on calls. Balaay is an AI receptionist for businesses that run on calls. It learns a business from that business’s own website, answers its phone, holds the conversation, takes the next step where it can, and records what it actually did.
Three calls this practice takes
Written from what the configuration actually contains. Each one names what Balaay will be asked for and does not have, because that is the part a practice needs to know before pointing a phone line at it.
“My dentist referred me for a wisdom tooth extraction.”
- What it knows — That the practice takes referrals, and its opening hours.
- What it asks — Who referred them, whether the referral has been sent, which tooth, and a contact number.
- What it may do — Capture the referral details and book a consultation if the practice takes them directly.
- What it must not invent — Whether the referral has arrived, or what the surgery will involve.
- When it escalates — A caller in current pain, or one who does not know whether a referral was sent.
- What a person still decides — Whether the referral is in hand and what appointment type is right.
“I had a tooth out yesterday and it is still bleeding.”
- What it knows — That post-operative bleeding is a recognised complication.
- What it asks — When the extraction was, how much bleeding, and whether they feel unwell.
- What it may do — Flag it for the practice immediately and take a contact number.
- What it must not invent — Aftercare advice. It does not tell anyone to bite on gauze, take a painkiller, or wait and see — that is clinical advice on a post-operative complication.
- When it escalates — Always. This is the scenario that must never end in a routine booking.
- What a person still decides — Everything. Whether this is normal, and whether the patient is seen now.
“How much does it cost to have a tooth taken out?”
- What it knows — What the practice publishes about the procedures it offers.
- What it asks — Which tooth, whether they have been assessed, and a contact number.
- What it may do — Book an assessment.
- What it must not invent — A price. A simple extraction and a surgical one are different operations, and the difference is not knowable on the phone.
- When it escalates — Any pressure for a figure.
- What a person still decides — The quote, after an assessment.
Related pages
- AI Receptionist for Cosmetic Dentistry
- AI Receptionist for Emergency Dentistry
- After-hours dental call answering
- Dental call overflow coverage
- Stop losing patients to missed calls
- New patient call handling
- What is an AI receptionist?
- What an AI receptionist does
- AI phone receptionist
- AI Dental Receptionist
- Pricing
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AI Receptionist for Oral Surgery — Balaay's AI receptionist is built for oral surgery practices. Triages emergencies, books extractions and implants 24/7. From $29/mo — Growth $79/mo for 1,000 minutes. Balaay is an AI receptionist for businesses that run on calls. It learns the business from its website, answers the phone, takes the next step, and shows what it did.
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